"You Said, I Did": Using Your Feedback To Improve Classes

Student feedback is super useful - it lets me know what I'm doing right, and what I can improve about our classes.

Here are some of the main points from February 2017's mid-course feedback, and the action I took based on it in the Summer term. It's what "you said", and what "I did"!

You said...

"Listening is difficult. Can we do more listening?"

I did:

Now we do listening practice in class every three weeks. It's on the course outline, so that I don't forget.

You said...

"We should have to ask questions in Japanese and not use English."

I did:

In all classes next year, we'll learn some key questions like "How do you say...in Japanese?"

And then - this is the key point - I'm going to remind you all to actually do it!

You said...

"I like the fun and friendly atmosphere (including the drawing and singing and games)."

I did:

I've included even more singing, videos, drawing, and some board games too. Learning should be fun!

You said...

"I learn visually, and by repetition. Using more visual aids in class would help me remember."

I did:

I've tried to bring more picture flashcards. It's good to be reminded that people learn in different ways.

Photo by Bob Prosser

You said...

"Could we have a review week every month where we go over everything?"

I did:

We actually already do this every four weeks, so I obviously haven't explained that well enough!

I started the summer term by explicitly telling students about review week and explaining what it's for.

You said...

"We'd like more one-on-one conversation with the teacher."

I did:

I've worked to make sure not every activity is pair work. I try to include myself in speaking activities too, so we can talk one-on-one.

You said...

"The class size is good - it gives us an opportunity to discuss complexities of the language."

I did:

I've set a maximum class size of 12 people.

You said...

"Can we do more "Step Up" questions? I like having the chance to say something a bit more complex, and more exposure to more complicated sentences."

"Step Up!" is the bit on your homework where I ask you to freestyle a bit. "Write about you" or "Write about your weekend plans". It's optional, but I highly recommend it. It's often my favourite bit of your homework to mark!

I did:

Since April, I've tried to put a Step Up! question on the bottom of every piece of homework.

You said...

"Sometimes we’d like a bit more explanation and time to absorb the more complicated aspects of the grammar."

I did:

I've added in more time in my lesson plans for you to absorb new ideas before I ask you to apply them - especially when we're covering something new and complex.

Photo by Bob Prosser

You said...

"I'd like to speak more about everyday stuff - go off piste, and have more opportunity to just talk amongst ourselves in Japanese."

I did:

I've introduced fortnightly "Free Talk" sections where we talk only in Japanese for 10 to 20 minutes.

Thank you so much for your feedback - it helps me work to keep making things better!

P.S. Thought of anything else? Click here to get in touch.